Sales Assistant

PLUMB CENTRE; Wallsend; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre in Wallsend is hiring a Sales Assistant to support customers at the trade counter and handle inquiries by phone and e‑mail. You will also perform general warehouse duties and maintain high-standards for in-branch merchandising.

The role is full-time, Monday–Friday, 8am–5pm, with a salary of £26,695 plus bonus and robust employee benefits. You will join a people-focused team within the Wolseley Group, offering development opportunities and discounts.

Qualifications

• Knowledge in plumbing & heating is beneficial.
• Proven experience in a face to face sales/customer service position.
• Great communication skills and a customer-first approach.
• Great team player and willing to support in all areas of the branch.
• Willingness to learn with an enthusiastic approach.

Responsibilities

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
• Merchandising displays to a high standard in the branch.

Skills

Face-to-face sales

Customer service

Communication

Team player

Willingness to learn

Plumbing knowledge

Job description

Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.

Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.

Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse

Merchandising displays to a high standard in the branch.

This is a full time, permanent role - Monday to Friday between 8am - 5pm.

Requirements

• Knowledge in plumbing & heating is beneficial
• Proven experience in a face to face sales/customer service position
• Great communication skills and a customer-first approach
• Great team player and willing to support in all areas of the branch
• Willingness to learn with an enthusiastic approach
• £26,695 + Bonus + Excellent Benefits

Sales Assistant - Wallsend - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap - including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!