Sales Assistant

Wolseley; Stratford-upon-Avon; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension up to 9%

Bonus potential

Enhanced maternity leave

Discounts

Job summary

Plumb Centre in Stratford-upon-Avon is seeking a Sales Assistant to support customers at the trade counter, recommend products, and manage branch operations. You will also drive a 3.5t van for deliveries and handle inquiries with a proactive approach.

The role runs Monday to Friday 8am–5pm, with two Saturdays per month (08:00–12:00) paid as overtime after training, offering a clear path for growth within the Wolseley Group.

Qualifications

• Experience in face-to-face sales/customer service.
• Strong communication and a customer-first approach.
• Team player willing to support in all areas.
• Enthusiastic learner with a positive attitude.
• Full UK manual driving licence.

Responsibilities

• Assist customers at the trade counter with product recommendations.
• Drive a 3.5t van to make deliveries.
• Handle customer enquiries via phone and email with a proactive attitude.
• Perform general warehouse duties: picking/packing orders and stock handling.
• Merchandise displays to a high standard in the branch.

Skills

Sales experience

Customer service

Team player

Full UK driving licence

Job description

Job Overview

As a Sales Assistant based in our Stratford branch you'll be responsible for:

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Driving 3.5t van doing deliveries
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
• Merchandising displays to a high standard in the branch.

This is a full time, permanent role - Monday to Friday between 8am - 5pm and two Saturdays per month, 08.00am - 12.00pm (paid as overtime) once trained.

Requirements

• Knowledge in plumbing & heating is beneficial.
• Proven experience in a face to face sales/customer service position.
• Great communication skills and a customer-first approach.
• Great team player and willing to support in all areas of the branch.
• Willingness to learn with an enthusiastic approach.
• Full UK Manual Driving Licence.
• £26,695 + Bonus + Excellent Benefits.

Benefits

• Annual leave (increasing with length of service).
• A generous pension scheme (matched up to 9%).
• Potential to earn bonuses.
• Enhanced maternity / adoption leave.
• Access to a great range of online and high street discounts.

Company

Sales Assistant - Stratford - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.