Sales Assistant

Wolseley Group; Wallsend; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension matched up to 9%

Bonus potential

Enhanced maternity/adoption leave

Discounts on online and high street

Healthcare access

YuLife app

Cycle to Work scheme

Job summary

Plumb Centre in Wallsend is seeking a Sales Assistant to assist customers at the trade counter, provide product recommendations, and manage enquiries by phone and email. The role includes helping with stock in the warehouse and maintaining attractive branch merchandising.

The position is full-time, Monday to Friday, 8am–5pm, with a salary of £26,695 plus bonus and comprehensive benefits. Plumbing knowledge is advantageous and development opportunities are available within the Wolseley Group.

Qualifications

• Knowledge in plumbing & heating is beneficial.
• Proven experience in a face to face sales/customer service position.
• Great communication skills and a customer-first approach.
• Great team player and willing to support in all areas of the branch.
• Willingness to learn with an enthusiastic approach.

Responsibilities

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
• Merchandising displays to a high standard in the branch.

Skills

Face-to-face sales

Customer service

Team player

Willingness to learn

Job description

£26,695 + Bonus + Excellent Benefits

Sales Assistant - Wallsend - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap - including

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
• Merchandising displays to a high standard in the branch.

This is a full time, permanent role - Monday to Friday between 8am - 5pm.

And here's what we'd like you to have:

• Knowledge in plumbing & heating is beneficial
• Proven experience in a face to face sales/customer service position
• Great communication skills and a customer-first approach
• Great team player and willing to support in all areas of the branch
• Willingness to learn with an enthusiastic approach

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