Sales Assistant

Wolseley Group; Chelmsford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension (matched)

Bonus

Maternity / Adoption leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre in Bishops Stortford is seeking a Sales Assistant to support trade customers on the counter, advise on plumbing and heating products, and process orders. You'll respond to enquiries by phone and email, and help identify sales opportunities while delivering friendly, professional service.

This full-time, permanent role is 40 hours a week, Monday to Friday 07:00–17:00 with occasional Saturday mornings.

Qualifications

• Plumbing & Heating knowledge ideal
• Face to Face sales experience
• Customer service experience
• Warehouse experience
• Team player
• Positive attitude and strong work ethic

Responsibilities

• Serving customers on the trade counter with advice and product recommendations
• Responding to customer enquiries by phone and email promptly and courteously
• Making outbound calls to previous customers to regain business
• Identifying sales opportunities within the branch and engaging customers
• Carrying out general warehouse duties including stock intake, picking and packing

Job description

Salary:

£26,695 + Bonus + Excellent Benefits

Sales Assistant - Bishops Stortford (CM23 5PJ) - Plumb Centre

So, who are we?

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the £26,695 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in our Bishops Stortford branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets

This is a full time time permanent role working 40 hours per week, Monday to Friday between 07.00am - 5.00pm and a maximum of 2 Saturday mornings a month 08.00am - 12.00pm.

And here’s what we’d like you to have:

• Plumbing & Heating knowledge is ideal
• Previous Face to Face sales and customer service experience
• Warehouse experience
• The ability to deliver outstanding customer service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic