Sales Assistant

Wolseley UK Limited; Stoke-on-Trent; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Maternity/adoption leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre in Stoke is seeking a Sales Assistant to support customers at the trade counter, advise on products and build strong relationships through responsive service. You will also help with light warehouse duties and occasional driving duties when needed, contributing to a well-run branch.

The role requires a willingness to learn, good communication and a customer-first mindset. A full UK driving licence is essential and you’ll join a team that values reliability and teamwork.

Qualifications

• Knowledge in plumbing & heating is beneficial.
• Proven experience in a face to face sales/customer service position.
• Great communication skills and a customer-first approach.
• Great team player and willing to support in all areas of the branch.
• Willingness to learn with an enthusiastic approach.
• Full UK Manual Driving Licence.

Responsibilities

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
• Merchandising displays to a high standard in the branch.
• Relief driving 3.5t van for deliveries when the driver is on holiday.

Skills

Plumbing knowledge

Face-to-face sales

Communication skills

Team player

Willingness to learn

UK driving licence

Job description

Salary:

£26,695 + Bonus + Excellent Benefits

Sales Assistant - Stoke - Plumb Centre

So, who are we?

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the £26,695 salary, there are also benefits on tap – including...

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• and more!

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in our Stoke branch you’ll be responsible for:

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer ordersand unpacking stock to be booked in on our system and put away in the warehouse
• Merchandising displays to a high standard in the branch.
• Relief driving 3.5t van for deliveries when the driver is on holiday

This is a full time, permanent role - Monday to Friday between 8am - 5pm and one Saturday per month, 08.00am - 12.00pm (paid as overtime) once trained.

And here’s what we’d like you to have:

• Knowledge in plumbing & heating is beneficial
• Proven experience in a face to face sales/customer service position
• Great communication skills and a customer-first approach
• Great team player and willing to support in all areas of the branch
• Willingness to learn with an enthusiastic approach
• Full UK Manual Driving Licence

We look forward to receiving your application!

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