Sales Assistant

Charles Tyrwhitt; Guildford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading menswear retailer is seeking a Sales Assistant for their Guildford store. The role requires providing exceptional customer service while meeting sales targets, collaborating with colleagues, and maintaining store standards. Ideal candidates are proactive, hard-working individuals with retail or hospitality experience. Benefits include a quarterly bonus scheme, uniform allowance, and opportunities for professional development. Flexibility to work various hours is essential.

Benefits

Excellent bonus scheme

Uniform allowance

Cycle to work scheme

Professional development opportunities

Team building events

Qualifications

• Previous experience in retail or hospitality focused on customer service is preferred.
• High enthusiasm, drive, and motivation.
• Strong interpersonal and communication skills.

Responsibilities

• Offer exceptional customer service and maximize sales and KPI targets.
• Provide expert product knowledge and help customers stay updated on store promotions.
• Maintain visual merchandising and store housekeeping standards.

Skills

Exceptional customer service skills

Interpersonal skills

Team collaboration

Ability to work independently

Job description

Overview

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we are looking for a Sales Assistant to join the Guildford store with Alison and the Team. This contract is 8 hours per week (overtime also available). The ideal candidate will have the flexibility to work weekdays, weekends and bank holidays.

Responsibilities

• Offer exceptional customer service and maximise sales and KPI targets.
• Provide expert product and selling skills knowledge to help customers and stay up to date with store ranges and promotions.
• Support and collaborate with colleagues to improve team and store efficiency.
• Perform stock-related tasks including stock checks, replenishment and processing deliveries.
• Maintain high visual merchandising and store housekeeping standards, adhering to VM and Health and Safety guidelines.

What we are looking for

We align with our 3 BE's: BE the BOSS, BE the CUSTOMER and BE the BEST. We value collaboration and a proactive approach. Tyrwhitt team members are drivers of change. We are looking for hard-working people with a proactive approach.

Benefits

• Excellent bonus scheme - bonuses are paid quarterly when the store hits target.
• Uniform allowance refreshed every 6 months.
• Cycle to work scheme, relocation packages to support career development and season ticket loans for London stores.
• Fun fund for social activities and team building events.
• The Tyrwhitt Academy for professional development, product knowledge and customer service training. Apprenticeship-level qualifications available while earning full wage.

Notes: Previous experience in retail or hospitality with a focus on customer service; high enthusiasm, drive and motivation; strong interpersonal and communication skills; ability to work confidently alone and within a team; quickly building rapport with customers; ability to provide exceptional customer service.