Sales Assistant

Mulberry; Glasgow; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading British lifestyle brand is seeking a Sales Assistant, known as Experience Experts, to create memorable customer experiences. The role requires strong engagement, teamwork, and a commitment to delivering operational excellence. The candidate should have sales experience and a passion for fashion. This is a fixed-term contract for 2 months, requiring weekend availability and offering competitive pay along with various perks.

Benefits

Competitive basic salary

Bonus

Product allowance

Staff discount

Extra day off for your birthday

Pension Contributions & Life Assurance

Training and development opportunities

Paid volunteering days

Wellbeing service access

Qualifications

• Strong focus on creating memorable customer experiences.
• Eager to learn and develop product knowledge.
• Ability to work as part of a team and nurture relationships.

Responsibilities

• Create a welcoming environment for customers.
• Deliver engaging and memorable experiences.
• Maintain customer relationships using in-store CRM tools.
• Exercise curiosity and share ideas about the business.

Skills

Sales Experience

Customer Service

Time Management

Data Entry

Computer Literacy

Administrative Experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Powerpoint

Job description

Born in 1971 the roots of Mulberry are in Somerset England. For more than fifty years Mulberry has been a British lifestyle brand internationally acclaimed for quality and design capturing the Mulberry Spirit.

Sustainability has been part of the Mulberry ethos since the brands inception in recognition of our purpose-driven approach in 2024 we proudly achieved B Corp Certification.

Today we are a global brand but our values remain the same; we are committed to improving our impact on people and the these are values you share we would love you to join our team.

At Mulberry our Sales Assistants are called Experience Experts and its because you need to create truly memorable experiences for all our customers. You will be imaginative using your product knowledge and storytelling to customise each experience and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.

What we need from you

You will always be customer focused

• You will create a welcoming and fun environment for your customers and team.
• You will be committed to delivering an engaging and memorable customer experience in your store.
• You will develop and maintain key customer relationships using instore CRM tools to support you.
• You will be keen to learn and expand your knowledge on our product brand services and local events to enhance the customers experience.

You will be responsible

• You will be curious about the business and willing to share your ideas.
• You will enjoy working as part of a team and nurture relationships with your colleagues.
• You will deliver operational excellence showing respect and consideration for people product and your environment.

You are

• Engaging
• Agile
• Curious
• In love with fashion!

Culture

• Embrace and demonstrate the Mulberry values and behaviours : honesty dynamism and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture through behaving in a way that is open-minded and respectful towards others and understanding that your views opinions and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability

• As a certified B Corp we are committed to using business as a force for good. Youll be encouraged to incorporate environmentally and socially responsible practices into your work supporting our Made to Last strategy across Climate Circularity and Community.
• Help foster a culture where diversity is celebrated and every individual feels valued respected and included. Champion equity empathy and understanding in all interactions - internally and externally.

What we will do for you

• Competitive basic salary
• Bonus
• Product allowance
• An enviable staff discount and exclusive access to staff sales
• Extra day off for your birthday
• Pension Contributions & Life Assurance
• Training and development opportunities
• x2 paid volunteering days per year
• Access to - a wellbeing service featuring remote GP appointments mental health support physiotherapy personal training & retail discounts

This is a fixed term contract for 2 months and applicants must be able to work weekends.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications skills or experience and as they relate to the particular you need us to make any adjustments to our application or interview processes to enable you to be at your best please email us at emailprotected.

Key Skills

• Sales Experience
• Time Management
• Data Entry
• Customer Service
• Microsoft Outlook
• Microsoft Word
• Computer Literacy
• Microsoft Powerpoint
• Furniture Sales
• Microsoft Excel
• Administrative Experience
• Sales Support

Employment Type: Contract

Experience: years

Vacancy: 1