Sales Assistant

Wolseley Group; East Midlands; Vor Ort; GBP 24.000 - 29.000; Vollzeit

Benefits dieser Stelle

Annual leave

Pension scheme

Bonus potential

Healthcare access

Cycle to Work

Zusammenfassung

Plumb Centre in Derby is hiring a Sales Assistant to serve customers at the trade counter, offering product advice and solutions for heating and plumbing needs. You’ll handle enquiries by phone and email and help customers select the right parts.

This full-time role involves warehouse duties, stock checks, and arranging deliveries, with hours 07:30–16:30 Monday to Friday and Saturdays on a rota. A pro-active, customer-focused attitude and plumbing knowledge are valued, along with a willingness

Qualifikationen

• Plumbing & Heating knowledge is ideal.
• Face to face sales and customer service experience required.
• Warehouse experience preferred.
• Strong customer service and teamwork abilities.
• Eagerness to learn with a positive attitude.

Aufgaben

• Serving customers on the trade counter with advice and product recommendations.
• Responding to enquiries by phone and email promptly and courteously.
• Making outbound calls to previous customers to regain business.
• Identifying opportunities to drive sales within the branch.
• Carrying out general warehouse duties including stock handling and picking/packing.

Kenntnisse

Plumbing & Heating knowledge

Face to face sales

Customer service experience

Warehouse experience

Team player

Willingness to learn

Jobbeschreibung

Salary:

£26,695 + Bonus + Excellent Benefits

Sales Assistant - Derby (DE24 8HJ) - Plumb Centre

So, who are we?

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the £26,695 salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in our Derby branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets

This is a full time time permanent role working 40 hours per week, Monday to Friday between 07.30am - 4.30pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

• Plumbing & Heating knowledge is ideal
• Previous Face to Face sales and customer service experience
• Warehouse experience
• The ability to deliver outstanding customer service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic