Sales Assistant

JobStart Scheme; Ballymena; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charitable retail organization based in Ballymena seeks a Sales Assistant. The role involves assisting with the store's operation, customer service, and maintaining inventory. Ideal candidates will have experience in customer-facing roles and cash handling. This position offers up to 25 hours per week, with potential for additional hours. Commitment to the organization's mission is essential.

Qualifications

• Some experience in a customer-facing environment.
• Experience in cash handling.
• Excellent communication skills and a positive, can-do attitude.
• Ability to work well as part of a team and lead on occasion.
• Strong commitment to Oxfam’s mission and values.

Responsibilities

• Work with the shop manager to maximise profitability.
• Achieve targets and hit monthly budgets.
• Resolve customer service issues.
• Carry out visual merchandising.
• Maintain inventory control.
• Complete paperwork and banking procedures accurately.

Skills

Customer service experience

Cash handling

Teamwork

Communication skills

Physical ability to lift items

Commitment to Oxfam’s mission

Job description

THE EMPLOYER IS: OXFAM IRELAND BALLYMENAWork under the direction of the shop management team, the Sales Assistant will have the opportunity to learn key skills within the retail environment.Over time, you will assist with the effective running of the store, by carrying out assigned daily tasks, including sales, merchandising, window displays and the daily maintenance of the store ensuring the highest standards of housekeeping and customer service.

Responsibilities

• Work with the shop manager to maximise profitability by actively encouraging customers to visit the store and purchase merchandise.
• Work towards achieving targets and hitting monthly budgets.
• Ability to resolve customer service issues.
• Carry out visual merchandising.
• Maintain inventory control.
• Maintain a fun, professional and friendly environment with staff, customers and volunteers.
• Complete paperwork and banking procedures accurately.

Skills and Qualifications

• Some experience in a customer facing environment.
• Experience in cash handling.
• Experience working as part of a diverse team and ability to work on own initiative.
• Excellent communication skills and a positive, can-do attitude.
• Ability to work well as part of a team and lead on occasion.
• Lifting hessian bags, boxes, books and other items is a requirement of this role, so applicants should be physically able to efficiently perform the duties of the role.
• Strong commitment to Oxfam’s mission and values.

Further Information

The Employer is: OXFAM IRELAND BALLYMENAJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Area: Derry or Londonderry

Closing date: 20 Nov 2025