Sales Assistant

Wolseley UK Limited; Abbotsham; On-site; GBP 26,000; Full time

Job summary

A leading trade merchant is seeking a Sales Advisor in Abbotsham on a 6-month fixed term contract. The role involves serving customers, responding to enquiries, and proactively building customer relationships. Prior customer service or sales experience is required, along with a positive attitude and willingness to learn. This full-time role offers a salary of £25,652 plus bonuses and benefits, including healthcare and discounts.

Benefits

Annual leave increasing with service

Generous pension scheme

Bonuses

Health and wellbeing access

Discounts on online and high street shopping

Qualifications

• Prior customer service or sales experience.
• Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.
• Confidence in engaging with customers both face-to-face and over the phone.

Responsibilities

• Serving customers on the trade counter and providing product recommendations.
• Responding to customer enquiries via phone & email promptly.
• Booking stock in and putting it away in the designated location.
• Proactively contacting customers to build relationships.

Skills

Customer service experience

Sales skills

Proactive communication

Positive attitude

Job description

Overview

Salary: £25,652 + Bonus + Excellent Benefits

Sales Advisor - Bideford - Plumb Centre

This role is a 6-month fixed term contract.

So, who are we?

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the salary of £25,652 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.

• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.

• Booking stock in and putting it away in the designated location.

• Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.

This is a fixed term contract for 6 months, with the possibility of extension. The role is 40 full-time hours per week, Monday to Friday from 8am - 5pm and 1 in 4 Saturdays from 8am - 12pm (paid as overtime).

Qualifications

• Prior customer service or sales experience.

• Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.

• Confidence in engaging with customers both face-to-face and over the phone.

• A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.

We look forward to receiving your application!