Sales Advisor - Bury St Edmunds (8 hours)

Rituals; Bury St Edmunds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading luxury brand is seeking a Rituals Advisor for their new store opening in Bury St Edmunds. You will engage with customers, provide tailored product advice, and contribute to an exceptional in-store experience. Ideal candidates will have relevant retail experience and a passion for the brand. This role offers potential for career growth in a vibrant retail environment.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Professional and excited about the brand.
• Ability to connect with customers and make them feel at home.

Responsibilities

• Engage directly with customers and advise them on product matches.
• Provide a 'best in class' customer experience.
• Follow store operational and safety procedures.

Skills

Customer-service mentality

Team-player work ethic

Decision making

Problem-solving skills

Good attention to detail

Job description

Overview

This position is for our brand new store opening in Bury St Edmunds, Suffolk.

Address: THE ARC SHOPPING CENTRE, BURY ST EDMUNDS

Responsibilities

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.