Sales Advisor

Sofa.com; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading furnishings retailer seeks an enthusiastic Sales Advisor to join their Belfast showroom. The successful candidate will excel in customer service, assisting customers with interior design ideas and maintaining high showroom standards. This full-time role entails 40 hours a week with a mix of daytime, evening, and weekend shifts. Ideal applicants have experience in retail, strong sales skills, and a passion for customer satisfaction.

Qualifications

• Experience in retail with knowledge of furniture and interiors.
• Strong sales experience with an understanding of styling rooms.
• Enthusiastic and dedicated to excellent customer service.

Responsibilities

• Welcome customers and encourage them to browse.
• Maintain showroom standards and merchandising.
• Provide advice to customers based on their needs.
• Process orders accurately and keep records updated.
• Act as a brand ambassador and embody company culture.

Skills

Customer service orientation

Sales expertise

Knowledge of interior design

Team collaboration

Proficient in MS Office

Job description

Job Description

We are looking for an enthusiastic, customer focused Sales Advisor to join our team in our stunning Belfast showroom. This is a 40 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.

• Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
• Maintaining our high showroom standards and visual merchandising in store
• Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
• Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
• Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
• Proactively improving and updating knowledge of product & interior trends

Qualifications

• Experience within retail alongside proven experience with interiors / furniture
• Strong sales experience and awareness of trends to support the customer in styling their rooms / homes
• Be ambitious and confident, with a strong can-do attitude
• Be enthusiastic and dedicated to providing excellent customer service
• A desire to work as part of a team to generate fresh and innovative ideas
• Proficiency in MS Office and general IT

Additional Information

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles :

• Think without limits and take the team with you
• Own it and back it
• Not hesitate and act with purpose
• Be commercial and customer-focused.

Please note this is a full time position, 40h per week, working 5 days over 7. It will include a mixture of daytime, evening and weekend shifts.