Sales Administrator (IT Reseller)

Additional Resources; United Kingdom; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

An established IT solutions provider in the UK is seeking a Sales Administrator (IT Reseller) to support operations across sales, purchasing, and customer service. The position involves sales support, order management, and customer inquiries, with a salary range of £35,000 - £40,000 and the potential for hybrid working after probation. Ideal candidates will have relevant experience in IT sales administration and be skilled in Microsoft 365. This role offers growth within a supportive team environment.

Benefits

Competitive salary

Opportunity to grow

Supportive team environment

Exposure to technology vendors

Ongoing career development opportunities

Qualifications

• Previously worked as a IT Sales & Operations Administrator or in a similar role.
• Experience in an IT reseller or technology-led organisation is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Sales support including pricing and documentation.
• End-to-end order management from placement to delivery.
• Invoicing and supplier invoice matching.
• First-line customer support for enquiries and issues.

Skills

Microsoft 365 (Outlook, Excel, Word)

Strong administrative and organisational skills

Ability to manage multiple tasks and priorities

Experience using CRM systems

Job description

An opportunity has arisen for a Sales Administrator (IT Reseller) to join a well-established IT solutions provider (Reseller), supporting SME and enterprise clients with hardware, software, cloud services, and managed IT support.

As aSales Administrator (IT Reseller),you will be supporting day-to-day operations of the business across sales administration, purchasing, finance, and customer operations. This role offers salary range of £35,000 - £40,000 and hybrid working options after probation.

Responsibilities

• Sales support including pricing, documentation, deal registration, and order status updates.
• End-to-end order management, from placement to delivery, with accurate CRM and system records.
• Vendor and distributor liaison for pricing, availability, lead times, and portal management.
• Licence, subscription, maintenance, and renewal tracking with proactive notifications.
• Invoicing, supplier invoice matching, margin tracking, and deal reconciliation.
• Credit control support, payment chasing, and coordination with finance/accounting systems.
• First-line customer support: enquiries, ticket logging, engineer scheduling, and issue escalation.
• Contract, SLA, database, and compliance (including GDPR) management.

Qualifications

• Previously worked as a IT Sales & Operations Administrator, IT Sales Administrator, IT Operations Administrator, Sales Support Administrator (IT Reseller), Sales Administrator (IT Reseller), Operations Administrator, Sales Administrator, Sales Support Administrator, Operations Coordinator, Support Coordinator or in a similar role.
• Experience as a Sales Administrator, Operations Administrator or Sales Support Administrator within an IT reseller, MSP, IT solutions provider, or other technology-led organisation.
• Skilled in Microsoft 365 (Outlook, Excel, Word).
• Strong administrative and organisational skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Experience using CRM systems (e.g. HubSpot, Salesforce) would be desirable.

Benefits

• Competitive salary
• Opportunity to grow within a fast-moving IT business
• Supportive and collaborative team environment
• Exposure to leading technology vendors and solutions
• Ongoing career development opportunities

If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.

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