Sales Administrator

Sytner Group Limited; Milnrow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in the United Kingdom seeks a motivated Sales Administrator to support their sales team. The role includes providing administrative support, handling customer enquiries, and ensuring excellent customer service. Ideal candidates will possess strong organizational and IT skills, thrive in a busy environment, and be dedicated to customer satisfaction. Flexible working patterns, including weekends, are typical to meet customer needs. The position offers numerous benefits, including enhanced holiday entitlement and career development opportunities.

Benefits

33 days holiday including bank holidays

Industry-leading parental leave pay

Career development opportunities

Long service recognition

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

Paid voluntary/community work day

Qualifications

• Previous experience in an administrative role is advantageous.
• Ability to thrive in a busy, high-pressurized environment.
• Willingness to go the extra mile for customer satisfaction.

Responsibilities

• Provide exceptional administrative support to the sales team.
• Assist with file auditing, trade transfers, and ad-hoc duties.
• Deliver excellent customer service and handle incoming enquiries.

Skills

Organizational skills

Customer service orientation

IT proficiency

Attention to detail

Job description

Job Overview

Bentley Manchester is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team. As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad‑hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Qualifications and Skills

Previous experience in an administrative role is advantageous along with proficient IT skills. We are looking for an individual who is committed to providing excellent customer service and thrives in a busy, high‑pressurised environment. Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.

Values and Diversity

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on… We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Benefits

• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work