Sales Administrator

Castle Industrial Supplies Ltd; Carnforth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A supplier of industrial products based in Carnforth is seeking a Sales Administrator for an office-based role. You'll provide daily support to the sales team, manage order processing, and ensure smooth operations from queries through to delivery. Ideal candidates will be organized, reliable, have strong IT and communication skills, and experience in sales or order processing is preferred. This is an exciting opportunity to join a growing company with a reputation for quality and service.

Qualifications

• Experience in a sales or order-processing role is preferred.
• Ability to work in a busy office environment.
• A high level of professionalism and integrity.

Responsibilities

• Answer and direct incoming phone calls.
• Prepare and issue sales quotations.
• Enter sales orders into ERP system.
• Liaise with warehouse and suppliers to track deliveries.
• Produce basic KPI and performance reports.

Skills

Organisational skills

Attention to detail

Communication

Reliability

IT skills (Microsoft Office)

Tools

CRM systems

Sales order-processing systems

Job description

Sales Administrator - Castle Industrial Supplies Ltd

Location: Carnforth, Lancashire (Office based)

Castle Industrial Supplies Ltd is a well‑established supplier of industrial packaging products and machinery, based in Carnforth. We are proud of our reputation for quality, service and reliability, and we are now entering an exciting period of growth, with plans to increase turnover from £20m to £30m.

To support this growth, we are looking for a Sales Administrator to join our office team and provide day‑to‑day support to our Sales Account Managers and Business Development team.

You will play a key part in keeping the sales and order process running smoothly, from initial enquiry through to delivery.

The role

• Answering and directing incoming phone calls
• Preparing and issuing sales quotations
• Sending price enquiries to suppliers for bespoke products
• Entering sales orders into our ERP system
• Taking customer orders by phone when required
• Processing customer orders and placing orders with suppliers
• Liaising with the warehouse and suppliers to track deliveries
• Updating order records and CRM information
• Supporting credit control and customer credit checks
• Recording daily deliveries and shipments, including third‑party storage depots
• Keeping the sales team informed of order progress, delays or issues
• Monitoring customer delivery dates and acting on any changes
• Producing basic KPI and performance reports

About you

We're looking for someone who is organised, reliable and comfortable working in a busy office environment. You will ideally have experience in a sales or order‑processing role, but attitude and attention to detail are just as important.

You should have:

• A high level of honesty, professionalism and integrity
• Strong organisational and time‑management skills
• Good IT skills, including Microsoft Office
• Experience using CRM and sales or order‑processing systems
• Clear written and verbal communication skills
• A friendly, professional manner with customers and colleagues
• A good eye for detail and accuracy

If you're looking for a stable, long‑term role with a growing company where avo really make an impactPublished we would love to hear from you.