Safety Team Leader

NHS Scotland; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare organization in Glasgow seeks an Operational Safety Team Leader to supervise safety staff and maintain a secure environment. The position requires solid knowledge of security protocols and systems, excellent communication skills, and the ability to manage a busy department. Candidates should demonstrate the ability to balance security with customer care, ensuring safety while providing a supportive atmosphere. This role involves monitoring movement, responding to alarms, and managing access controls.

Benefits

Flexible working options

Commitment to work-life balance

Diverse workforce culture

Qualifications

• Understanding of security policies and procedures.
• Ability to balance customer care with security responsibilities.
• Experience in manpower planning for busy departments.

Responsibilities

• Supervise safety staff, ensuring a secure environment.
• Respond to system alarms and investigate issues.
• Monitor movements using CCTV and two-way radios.

Skills

Good communication skills

Interpersonal skills

Analytical skills

Organizational skills

Knowledge of security systems

Education

Formal training in security protocols

Tools

CCTV systems

Microsoft Outlook

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Working hours - Long day shift pattern including weekend and public holiday working.

Role and team

The Operational Safety Team within the Forensic Directorate, particularly at Rowanbank Clinic, has the responsibility for the safety of all patients, staff and the general public. This will be provided through the provision of a secure and supportive environment which will facilitate the balance between essential security and the creation of a therapeutic milieu. The Operational Safety Team Leader will support the ethos of the service which will be to, where possible, deliver security in a proactive, subtle and unobtrusive manner which enhances and supports this milieu.

The Safety Team Leader must be able to demonstrate understanding of a range of work procedures and practices, some of which are non-routine, and requires a base level of theoretical knowledge normally acquired through formal training or equivalent experience. This includes a working knowledge of security policies and procedures as well as security systems such as x-ray screening machines/metal detection/access card systems/CCTV/panic alarm systems and more.

They will also require to have good communication and interpersonal skills, good analytical and judgement skills, as well as planning and organisational skills such as manpower planning and balancing the demands of a busy department on a shift by shift basis, and have a working knowledge of a PC and relevant systems including Microsoft Outlook.

Responsibilities

• Directly supervise the safety staff ensuring maintenance of a safe and secure environment in line with local practices/procedures/protocols
• Ensure all persons entering or leaving are authorised to do so
• Respond to system alarms by investigating reasons, initiating and monitoring responses
• Ensure that required security is balanced with good customer care
• Fully operate the CCTV system and monitor all patient/staff/visitor movement using CCTV and 2 way radios
• Programme and monitor all access passes
• Liaise with and support the Operational Safety Coordinator to ensure a variety of accurate data is available

Handle a large volume of calls and information from various communication systems whilst remaining fully aware of movement within the Clinic.

Informal contact

Emma McGowan - Acting Operational Safety Coordinator - [e-mail] - 0141 2326409

Additional information

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

NHS Greater Glasgow and Clyde - NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

NHSGGC recognise the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and the tenure is listed as 'various', we encourage applications from individuals seeking flexible working arrangements and this will be included as a topic for discussion during the recruitment process.

Relevant HR policies on our .

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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