Safeguarding and Quality Assurance Advisor

Amplius; Boston; Hybrid; GBP 35,000; Full time

Job summary

A leading social housing provider in the UK seeks a Safeguarding and Quality Assurance Advisor. In this hybrid role, you will support the safeguarding team, manage cases, and ensure high safety and quality standards. The ideal candidate will have experience dealing with sensitive issues and possess strong communication skills. The position offers a salary of up to £35,000 per year along with various employee perks.

Benefits

28 days annual leave plus bank holidays

Pension scheme with matched contributions

Paid professional subscription

Employee Assistance Programme

Health cash plan

Cycle to Work scheme

High street holiday and gym discounts

Qualifications

• Experience of responding to safeguarding concerns involving children or adults at risk.
• Demonstrates honesty, confidentiality, and professionalism at all times.
• Strong communication skills and experience of liaising with customers and teams.

Responsibilities

• Manage a caseload of safeguarding cases delivering excellent service.
• Support in driving continuous improvement and ensuring compliance.
• Champion safeguarding across the organisation.

Skills

Experience in safeguarding concerns

Ability to handle sensitive matters

Strong communication skills

Job description

At Amplius were on a mission to deliver homes that make a difference. As a fresh and forward‑focused social housing provider we prioritise tenant safety, sustainability and smart property investment.

In our Safeguarding and Quality Assurance Advisor role you’ll play a key role in supporting the Safeguarding and Quality Assurance Team Leader to implement and promote robust safeguarding practices. You’ll provide expert advice, guidance and practical support to colleagues and customers helping to ensure the highest standards of safety and quality across Amplius.

Location: Hybrid - minimum of 1 day p / week in our Milton Keynes, Rushden, Peterborough or Boston office.

Salary: Up to £35,000 per year.

Contract: Permanent / Full‑Time

Your week: 36.25 hours p / week (Monday to Friday 09.00‑17.15 with a 1‑hour break)

Snapshot of your role

This is what your day will look like as our Safeguarding and Quality Assurance Advisor:

• Manage a caseload of safeguarding cases delivering excellent service to customers, colleagues and stakeholders.
• Support the Team Leader in driving continuous improvement and ensuring compliance with legislation and best practice.
• Carry out quality assurance audits, risk assessments and report on operational services. Always with the customer’s perspective in mind.
• Champion safeguarding across the organisation, ensuring it's embedded in day‑to‑day activities and that concerns are reported and addressed promptly.
• Liaise with stakeholders and internal teams providing expert advice and guidance.
• Contribute to monthly reports and case review meetings helping shape our safeguarding strategy.

Your toolkit for success

To thrive in our Safeguarding and Quality Assurance Advisor role you’ll need:

• Experience of responding to potential safeguarding concerns involving children or adults at risk, domestic abuse, substance misuse, hoarding or mental ill health.
• Ability to handle sensitive and confidential matters with professionalism, empathy and care.
• Demonstrates honesty, confidentiality and professionalism at all times.
• Strong communication skills and experience of liaising with customers and teams.

Why join Amplius

There are loads of things that make Amplius a great place to be – every colleague has the chance to grow with us, make a real difference to our customers’ lives and ultimately be the most authentic version of themselves.

Grow with us

Your development matters to us. With tailored training programmes, ongoing feedback and career progression pathways we support you to advance as far as you want to go.

Make a real impact

Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.

Environmental and social impact

We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

• 28 days annual leave plus bank holidays with the ability to carry over allowance and purchase more.
• Pension scheme with matched contributions up to 10% plus life cover of three times your annual salary.
• Paid professional subscription for membership fees relating to your role.
• Employee Assistance Programme offering free wellbeing tools, free flu jabs and more.
• Health cash plan giving cash back for everyday health checks such as optical and dental.
• Cycle to Work and Electric Car Lease schemes.
• High street holiday and gym membership discounts.
• Plus lots more once you join!

The important stuff

We’re dedicated to ensuring our recruitment process is fair, transparent and accessible. Reasonable adjustments will be provided upon request for all candidates.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right‑to‑Work evidence.

Have any questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.