SACT Scheduler & Front Desk Receptionist

NHS; Manchester; On-site; GBP 24,000 - 27,000; Part time

Job summary

A health organization in Manchester is seeking a part-time scheduler and receptionist to join their team at the Bolton Churchill Unit. The role involves booking patients for treatments, managing appointments, and supporting clinical staff with administrative duties. Excellent communication skills, IT literacy, and an NVQ Level 3 qualification are essential. The position requires flexibility with shifts and is permanent, offering a salary of £24,937 to £26,598 pro rata. Driving licence is necessary for occasional work at other sites.

Qualifications

• Experience working in an administrative role with customer interaction.
• Desirable: Experience within the National Health Service.

Responsibilities

• Book patients for SACT treatments using the iQemo scheduling system.
• Communicate with patients and their relatives face-to-face and by phone.
• Support the clinical team with administrative duties such as patient data entry.
• Cover reception duties and adhere to appointment deadlines.

Skills

Excellent communication and interpersonal skills

Good telephone manner

Attention to detail

IT literacy (Microsoft Office)

Knowledge of patient appointment booking systems

Knowledge of medical terminology

Education

NVQ Level 3 or equivalent qualification

Job description

A health organization in Manchester is seeking a part-time scheduler and receptionist to join their team at the Bolton Churchill Unit. The role involves booking patients for treatments, managing appointments, and supporting clinical staff with administrative duties. Excellent communication skills, IT literacy, and an NVQ Level 3 qualification are essential. The position requires flexibility with shifts and is permanent, offering a salary of £24,937 to £26,598 pro rata. Driving licence is necessary for occasional work at other sites.