Room Attendant - DoubleTree by Hilton Leeds

Valor Hospitality; Leeds; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hospitality provider in Leeds is seeking dedicated team members to ensure rooms meet high cleanliness standards and deliver excellent customer service. You will work behind the scenes, interacting with guests to create positive experiences. The role offers flexibility with shifts, contributing to a vibrant hotel environment. Ideal candidates are passionate about hospitality and maintaining high standards.

Benefits

Wellness activities

Employee Assistance Programme

Healthcare Cash Plan Options

Fully funded apprenticeship programmes

Monthly and annual awards

Exclusive discounts

Discounted hotel rates

Free meals while on duty

Cycle To Work Scheme

Generous refer-a-friend bonuses

Responsibilities

• Ensure rooms meet high cleanliness standards and are well presented.
• Interact with guests daily to create positive first impressions.
• Work flexible shifts across 7 days a week, including evenings and weekends.

Job description

Benefits and Perks

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.
• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
• Exclusive discounts for you, your friends and family.
• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well‑fuelled.
• Access to high‑street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer‑a‑friend bonuses, starting at £250.

Supporting your hospitality career growth

Responsibilities

Does attention to detail come naturally to you? Do you strive to make things perfect? In this role you'll be working behind the scenes ensuring our rooms are nothing but perfection!

Customer service is key, interacting with guests daily, your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines. We're looking for someone who is passionate about our bedrooms being spotless and well presented. If you're looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

About the Company

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.