Room Attendant

Omni Facilities Management; Westcott; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Housekeeping Associate responsible for maintaining hotel cleanliness and hygiene. The ideal candidate should have hotel experience and be able to work under pressure while being organized. Key responsibilities include cleaning rooms, replenishing supplies, and reporting cleanliness standards. Join an industry leader offering career progression and a permanent contract.

Benefits

Up to 28 days paid holiday per year

Permanent contract of employment

Career progression opportunities

Company benefits including shopping discounts

Qualifications

• Experience in Housekeeping within a hotel environment.
• Willingness to work in a demanding role.
• Strong organizational skills and ability to work under pressure.

Responsibilities

• Clean hotel rooms to required standards and deadlines.
• Replace guest supplies and ensure cleanliness of public areas.
• Report health and safety hazards and manage linen effectively.

Skills

Housekeeping experience

Strong organizational skills

Ability to work under pressure

Professional and welcoming personality

Job description

Overview

We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the Back of House.

Responsibilities

• Clean hotel rooms to required standards and by required deadlines
• Complete regular cleaning routines (task of the day) as per training
• Change bed linen and towels and make beds
• High and low dusting and polishing furniture
• Clean bathrooms, including vanity, sink, bath/shower, tiles / glass, and walls
• Vacuum and mop floors
• Replace stock of guest supplies, such as shampoo, soap, and brochures
• Re-stock drinks in the mini bar
• Re-stock and clean equipment used
• Ensure the delivery of clean linen to designated areas in the hotel by specified deadlines
• Ensure the collection of soiled linen from designated areas in the hotel by specified deadlines
• Check all linen cupboards on a regular basis and ensure they are tidy, organized and fully stocked
• Keep service areas clean and tidy
• Wait for linen delivery at the times specified by the hotel
• Bring all dirty linen to the linen room, classify it, and count it
• Return damaged linen and ensure it is accounted for by following the required procedure
• Pushing and pulling of linen trolleys throughout the hotel
• Attend and provide input at housekeeping meetings. Act on any special instructions and pass on relevant information
• Be responsible for all keys in your possession
• Report anything which may be considered a Health & Safety hazard
• Perform related duties and special projects, as assigned by the Executive Housekeeper or Assistant Executive Housekeeper

Additional role areas

• Linen Porter – ensure the delivery and collection of linen within deadlines and maintain linen cupboards
• Public Area Cleaner – clean designated public areas to required standards and deadlines

Qualifications

• Experienced in the Housekeeping Department in a hotel
• Willingness to work
• Ability to work under pressure with strong organizational skills
• Confident, professional, and welcoming personality

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the relevant site.

About Omni Facilities Management

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including IHG, Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

Benefits

• Two weekly payments
• Up to 28 days paid holiday per year
• Permanent contract of employment
• Career progression onto Management Programs & Flexible Learning Courses
• Company benefits including retail discounts on food, shopping, clothes, holidays, eating out and cinema tickets
• Opportunity to work with great teams for an industry leader

Shift Pattern

Up to 37.5 hours a week, Monday to Sunday (24/7 operation)