Room Attendant

Frasers Group; East Midlands; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in the East Midlands is seeking a passionate Housekeeper to ensure a high standard of cleanliness in guest rooms and public areas. The role involves providing exceptional customer service while supporting guests' needs. Ideal candidates should demonstrate excellent attention to detail and be flexible with working hours, including weekends. Previous experience is preferred but not required. This full-time position offers various workplace perks and recognition programs.

Benefits

Gym membership discounts

Peer recognition programs

Wellbeing support services

Qualifications

• Previous experience preferred but not essential.
• Excellent attention to detail.
• Ability to work flexible hours including weekends.

Responsibilities

• Clean guest rooms and public areas to high standards.
• Change bed linens and replenish toiletries.
• Report any maintenance issues.

Skills

Time Management

Customer Service

Hospitality Experience

Cleaning Experience

Job description

As an housekeeper you will have a passion to deliver exceptional customer service & build relationships with regular and new guests. Developing excellent product knowledge to make menu and drink recommendations that delight our customers.

• Clean guest rooms and public areas to high standards
• Change bed linens replenish toiletries and ensure rooms are well presented
• Report any maintenance issues
• Adhere to health & safety
• Work efficiently both independently & as part of a team

Qualifications

Previous experience preferred but not essential
A positive attitude & strong work ethic
Excellent attention to detail
Ability to work flexible hours including weekends

Additional Information

This is a casual hours position involving shifts across the operational hours of the department (08:00 15:00 including weekends & bank holidays)
This role has no guaranteed hours of work hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward Recognition and Opportunities

Frasers Champion

Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits owned it or been relevant.

Frasers Festival

An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe hosting a MEGA brand village guest speakers from the worlds biggest brands evening entertainment the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions

Once a quarter we offer 20 employees the opportunity to attend our CEO Sessions ran by our CEO and leadership team. Employees have the chance to connect network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect

In order to build the planets most admired and compelling brand ecosystem all employees must understand our business product and customers. Each financial year Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline and to bring ideas back to the office which will improve how we work.

Employee Welfare

Frasers Fit

Our Everlast Gyms Team are on a mission to make our workforce the best and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical Financial & Mental wellbeing. The app is accessible for every employee and includes training nutrition and lifestyle advice- all completely free.

Retail Trust

We know that its not just about physical health mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline wellness hub counselling and financial/legal support.

Whats next

• Our Recruitment Team will be reviewing applications and all candidates will receive a response whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Remote Work

No

Employment Type

Full-time

Key Skills

• Time Management
• Customer Service
• Hotel Experience
• Taleo
• Hospitality Experience
• Industrial Cleaning
• Laundry
• Guest Relations Experience
• Host/Hostess Experience
• Cleaning Experience
• Custodial Experience
• Commercial Cleaning

Experience: years Vacancy: 1