Robotics Field Service Technician (80% Travel)

Stryker; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading medical technology company is seeking a Mako Field Service Technician in the UK. The role involves on-site technical support, installation, maintenance, and testing of Mako robotic systems. Candidates should possess a Bachelor’s degree in Engineering and have strong analytical and problem-solving skills. Excellent service orientation and the ability to manage multiple projects independently are essential. The position requires travel up to 80% of the time, ensuring robust customer relationships and high-quality service delivery.

Qualifications

• Bachelor’s degree in an Engineering discipline or equivalent experience.
• Familiarity with robotics or complex capital equipment preferred.
• Proficiency in Windows operating systems and Microsoft Office.

Responsibilities

• Provide on-site technical support and customer service.
• Install, repair, maintain, and test Mako robotic systems.
• Troubleshoot and resolve operational issues in the field.
• Document service activities and complete detailed service reports.
• Build and maintain strong relationships with customers.

Skills

Analytical skills

Time management

Leadership

Service orientation

Problem-solving

Education

Bachelor’s degree in Engineering

Tools

Microsoft Office

Windows operating systems

Job description

A leading medical technology company is seeking a Mako Field Service Technician in the UK. The role involves on-site technical support, installation, maintenance, and testing of Mako robotic systems. Candidates should possess a Bachelor’s degree in Engineering and have strong analytical and problem-solving skills. Excellent service orientation and the ability to manage multiple projects independently are essential. The position requires travel up to 80% of the time, ensuring robust customer relationships and high-quality service delivery.