Roadside Technician

Direct Line; Leicester; On-site; GBP 37,000 - 44,000; Full time

Job summary

A leading insurance company is looking for a Vehicle Technician in Leicester. This role involves diagnosing and resolving breakdown issues, requiring a current driving licence and technical knowledge in vehicle repair. The position offers a competitive salary with additional benefits including a pension scheme, discounts, and an EV car leasing scheme.

Benefits

9% employer contributed pension

50% off insurance policies

Generous holidays

Employee discounts

Qualifications

• Hold a current Category B driving licence.
• Experience in the Motor Repair industry.
• Ability to apply up-to-date vehicle repair techniques.

Responsibilities

• Diagnose and resolve vehicle issues for customers.
• Collaborate with the dispatch team to improve customer claims.
• Work independently on-sight following safety regulations.

Skills

Technical knowledge in vehicle repair

Empathy

Use of self-initiative

Education

NVQ Level 2 in light vehicle maintenance

Job description

Overview

Earn up to £44,000 OTE with a £37,000 base salary. Plus 9% pension, plus Benefits.

What You'll Do

This is a permanent role looking for applicants living in the Leicester area. You will be contracted to work 40 hours, five days a week, starting on a shift pattern with operating hours between 7am and 8pm, Monday to Sunday, with the opportunity to do overtime.

We will provide you with a Green Flag vehicle and you will start your day from your home.

Our customers rely on us to get their vehicles back on the road when they have a breakdown. You will use your technical knowledge to diagnose and resolve issues such as being out of fuel, tyre repair/change, or a new battery, with a full kit on board to help them get back on the move.

What You'll Need

• A current Category B driving licence is necessary
• NVQ Level 2 or similar accreditation in light vehicle maintenance is preferred but not essential
• Demonstrate empathy and a desire to always achieve the correct outcome
• Experience of the Motor Repair industry
• Experience of lone working (desirable)
• Utilise and apply up-to-date vehicle repair techniques
• Adhere to best practice and first-class Health & Safety behaviors
• Collaborate with dispatch team to improve the customer claims journey
• Use self-initiative

Benefits

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more

We want everyone to get the most out of their time at DLG. We’ve created an offer that supports our people to work at their best, with real choice, flexibility, and a greater work-life balance.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re proud to be named among the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work. If you need adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.