Rituals Expert Lead & Mentor (Luxury Retail)

Rituals; Chelmsford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A retail luxury brand is seeking a dedicated Rituals Expert in Chelmsford to enhance customer experiences and mentor team members. You will lead the store team in achieving sales goals while ensuring top-notch service. The ideal candidate possesses strong customer-service skills and a proven track record in a supervisory role. Enjoy competitive pay and continuous personal development opportunities in a vibrant team environment. Join us to help create a memorable shopping experience.

Benefits

Competitive salary

Performance-related bonus

30% discount on products

Continuous training opportunities

Qualifications

• At least 1 year experience as either a Supervisor or Team Leader.
• Strong motivation to reach performance targets.
• Decision making and problem-solving skills.

Responsibilities

• Lead the team and promote excellent customer experience.
• Mentor and support other team members.
• Ensure compliance with visual merchandising guidelines.

Skills

Customer-service mentality

Mentoring abilities

Decision making

Organizational skills

Team player

Job description

A retail luxury brand is seeking a dedicated Rituals Expert in Chelmsford to enhance customer experiences and mentor team members. You will lead the store team in achieving sales goals while ensuring top-notch service. The ideal candidate possesses strong customer-service skills and a proven track record in a supervisory role. Enjoy competitive pay and continuous personal development opportunities in a vibrant team environment. Join us to help create a memorable shopping experience.