Retention Commercial Manager – Hybrid (Upgrades & Growth)

Vodafone; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Greater London is seeking a candidate for the Retention Optimisation role. You will collaborate on strategies that enhance customer engagement and drive profitability. With significant commercial experience, you should excel in campaign management and financial analysis. This position offers a dynamic hybrid working environment with a focus on personal and professional growth.

Benefits

Great pay

Bonuses

Up to 28 days off

Paid time for charity work

Personalised benefits

Qualifications

• Extensive commercial experience, preferably in mobile telecoms.
• Highly numerate with ability to create & interpret financial analysis.
• Proven ability to lead cross-functional teams.

Responsibilities

• Design and drive contact strategies for customer engagement.
• Collaborate with teams on pricing and base profiles.
• Forecast and track key KPIs.

Skills

Commercial experience

Campaign design and management

Financial modelling

Relationship building

Cross-functional team leadership

Job description

A leading telecommunications company in Greater London is seeking a candidate for the Retention Optimisation role. You will collaborate on strategies that enhance customer engagement and drive profitability. With significant commercial experience, you should excel in campaign management and financial analysis. This position offers a dynamic hybrid working environment with a focus on personal and professional growth.