Retail Volunteers – VH220

Big C; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A regional cancer charity in the UK is seeking volunteers for sales and stockroom assistance roles. Responsibilities include processing transactions, managing stock, and assisting customers. Volunteering hours are flexible, and the role supports a community-focused mission. Join us to make a difference in people's lives affected by cancer.

Qualifications

• Efficiency in processing sales transactions.
• Ability to assist with stock management and merchandising.
• Strong customer interaction skills.

Responsibilities

• Process sales transactions efficiently.
• Assist with stock replenishment and merchandising.
• Manage customer enquiries and provide assistance.

Skills

Customer service

Attention to detail

Teamwork

Cash handling

Job description

Overview

Role: To assist in the functioning of Big C’s charity shops to promote Big C in a positive way and to maximise sales by working within our stockroom or on our shop floor.

Sales Assistant

• Processing sales transactions through the till efficiently.
• Stock replenishment.
• Re-merchandise stock to maximise sales.
• Stock rotation.
• Pricing stock.
• Tidying the shop floor.
• Assisting with customer enquiries.
• Assisting, when necessary, with shop window displays to ensure windows are fully stocked.
• Assisting brides in the bridal suite (Timberhill shop only).

Stockroom Assistant

• Sorting through donated stock for its suitability for sale on the shop floor.
• Hanging and steaming garments.
• Sorting through bric-a-brac items.
• Pricing stock.
• Tidying the stockroom.
• Assisting with stock replenishment.

Time commitment

Volunteering hours vary depending on the role and the opening times. They aim to be as flexible as possible and can discuss more with those interested in the role.

About the organisation

As a regional cancer charity, Big C are dedicated to supporting anyone affected by cancer in Norfolk and neighbouring counties whilst working with key partners in research and healthcare to improve future outcomes.

There are an estimated 2.5 million people living with cancer in the UK. 1 in 2 people will get cancer in their lifetime. Big C seeks and implements new approaches and projects to make sure that no one is missing our on the opportunity to access our support. Big C’s work focuses on 6 key areas; support, research, equipment, education, income generation and people.

The dedication of our employees, volunteers, supporters and fundraisers is how we continue to improve the lives of those affected by cancer.

Big C is passionately committed to wellbeing, inclusion, diversity, equity and supporting achievement of the charity’s vision and organisational objectives. It aims to unite all Big C employees and volunteers, ensuring everyone is effective, productive, happy and customer focused.

How to apply

If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place – E: [e-mail] T: 01263 519454

Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website