Retail Travel Advisor

TUI Group; Worcester Park Estate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known travel company is looking for a Travel Advisor to join their Bluewater store in the UK. This role involves inspiring customers and exceeding sales targets while delivering exceptional customer service. The ideal candidate will have a passion for travel, strong communication skills, and the ability to work flexible hours. In addition to a competitive salary of £13.09 per hour, employees will benefit from exciting holiday perks and a supportive work environment.

Benefits

Commission scheme

Fantastic holiday benefits

Health and Wellbeing initiatives

Pension scheme

Life assurance

Qualifications

• Passion for travel and inspiring others.
• Ability to work varied shifts including weekends and evenings.
• Confidence in handling customer complaints.

Responsibilities

• Sell holidays, cruises, and UK breaks to customers.
• Achieve and exceed sales objectives.
• Embrace change in a customer-focused role.
• Receive training on technology systems.

Skills

Customer service

Sales experience

Problem-solving

Communication skills

Job description

TUI

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Bluewater store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

• TUI offers much more than just starting salary of £13.09 per hour
• Be rewarded for exceeding your targets with our commission scheme
• Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
• Investment in your development and career progression
• Pension scheme and life assurance

ABOUT THE JOB

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.