Retail Team Member

Bamford Collection; Moreton-in-Marsh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury lifestyle brand in Moreton-in-Marsh seeks passionate Retail Associates to provide an exceptional customer experience at Daylesford Organic Farm's shop. Responsibilities include engaging with customers, delivering a premium retail experience, and maintaining store standards. Candidates should possess strong communication skills and a proactive attitude. The role offers full-time hours at £12.38 per hour with benefits including discounts, medical insurance, and paid volunteering days.

Benefits

Generous discounts

Paid volunteering day

Subsidised medical insurance

Pension scheme

Life assurance

Employee Assistance Programme

Qualifications

• Previous retail experience is ideal but not essential.
• Natural ability to connect with people.
• Commitment to high standards.

Responsibilities

• Welcome and engage customers warmly.
• Deliver an elevated retail experience aligned with brand values.
• Build lasting relationships to encourage loyalty.

Skills

Retail experience

Strong communication skills

Positive attitude

Flexibility

Job description

THE BAMFORD COLLECTION

The Bamford Collection is a family of consciously minded lifestyle brands, united by a commitment to nourishing both people and planet.

At its heart sits Daylesford Organic Farm, founded over 20 years ago and renowned for its pioneering approach to sustainable, organic farming and its beautifully curated luxury farm shops across London and the Cotswolds.

ABOUT THE ROLE

We are looking for passionate and enthusiastic Retail Associates to join our team at Daylesford Organic Farm, delivering an exceptional customer experience in our beautifully curated farm shop.

Retail opportunities are available within the farm shop and wine departments.

Hours: Full-time, 32–40 hours per week
Pay: £12.38 per hour Plus TRONC - (Paid Weekly)

RESPONSIBILITIES

• Welcome and engage customers with genuine warmth and product knowledge.
• Deliver an elevated retail experience that reflects Daylesford’s values of wellness and sustainability.
• Build lasting customer relationships and encourage loyalty through thoughtful service.
• Share knowledge of our collections, ingredients, and brand philosophy.
  Support visual merchandising and maintain a pristine, inviting store environment.
• Collaborate with the team to meet sales targets and exceed expectations.

SKILLS YOU WILL BRING

• Previous retail experience, ideally within luxury or lifestyle brands, though not essential.
• Strong communication skills and a natural ability to connect with people.
• A proactive, positive attitude and commitment to high standards.
• Flexibility to work weekends and peak trading periods.
• The ability to thrive in a fast-paced, friendly environment while delivering exceptional service.

PERKS & BENEFITS

• Generous discounts across products, treatments, and dining experiences from day one.
• One paid volunteering day per year to support a charity of your choice.
• Subsidised private medical insurance through Bupa.
• Pension scheme allowing contributions of up to 9%, with employer contributions of up to 4.5%.
• Life assurance cover equivalent to up to one year’s salary.
• Access to a 24-hour Employee Assistance Programme offering mental health support.