Retail Team Lead: Customer Experience & Sales (Bonus Eligible)

Rituals UK & Ireland (B Corp™); Beverley; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Employee discounts

Bonus potential

Growth opportunities

Kick-Off events

Job summary

Rituals UK & Ireland is seeking a personable supervisor-level candidate for our Beverley boutique. You’ll guide teammates, deliver outstanding customer service from browse to purchase, and keep the shop running smoothly during busy evenings and weekends.

You’ll share product stories, hit targets, participate in training, and represent Rituals with a smart, safety-conscious approach. If you enjoy connecting with customers and taking on more responsibility, apply today.

Qualifications

• Experience as a supervisor or team leader in a retail or customer-driven role.
• Strong motivation to reach performance targets and drive sales.
• Eye for detail, organized and structured approach.

Responsibilities

• Deliver amazing customer service and know products inside out.
• Win at sales and lead by example for the team.
• Be the problem-solver customers and colleagues trust.
• Represent Rituals, follow safety standards and keep knowledge up to date through training.

Skills

Customer service

Sales targets

Team leadership

Attention to detail

Organisational skills

Job description

Rituals UK & Ireland is seeking a personable supervisor-level candidate for our Beverley boutique. You’ll guide teammates, deliver outstanding customer service from browse to purchase, and keep the shop running smoothly during busy evenings and weekends.

You’ll share product stories, hit targets, participate in training, and represent Rituals with a smart, safety-conscious approach. If you enjoy connecting with customers and taking on more responsibility, apply today.