Retail Supervisor: Lead Team, Great Service, Bonuses

Wickes; Hedge End; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Up to 5% annual bonus and up to £300/€

Up to 10% employer pension

35 days annual leave including bank

20% colleague discount

Life assurance

Aviva Digital GP

Discount platform with savings

Job summary

Wickes in the United Kingdom is seeking a hands-on store team member who will be a key holder, supervising the team to ensure routines are completed and customers receive outstanding service. You will help with duties like keeping the store tidy, fulfilling orders and guiding customers to the right help.

You should bring enthusiasm for growing your career, enjoy training others and supporting scheduling rotas. Wickes emphasises development, extensive benefits and a supportive team environment.

Qualifications

• Experience delivering exceptional customer service.
• Experience training new team members or supporting scheduling rotas.
• Experience as a key-holder or supervising a team is a plus.

Responsibilities

• Be a key holder and supervise the team to complete routine tasks.
• Help drive the best customer experience and assist shoppers across the store.
• Fulfill orders and ensure the store is tidy and well-presented.

Skills

Customer service

Team supervision

Training new staff

Scheduling rotas

Job description

Wickes in the United Kingdom is seeking a hands-on store team member who will be a key holder, supervising the team to ensure routines are completed and customers receive outstanding service. You will help with duties like keeping the store tidy, fulfilling orders and guiding customers to the right help.

You should bring enthusiasm for growing your career, enjoy training others and supporting scheduling rotas. Wickes emphasises development, extensive benefits and a supportive team environment.