Retail Supervisor | Lead Team, Elevate Customer Experience

Wickes; England; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Annual bonus

Gain share bonus

Pension

Annual leave 35 days

Staff discount

Cycle to work

Health benefits

Job summary

Wickes in the United Kingdom is seeking a Retail Supervisor on a 39-hour, permanent contract. You will supervise a team, act as a key holder, guide colleagues to deliver exceptional customer experience, and ensure the store operates smoothly, including fulfilling orders and maintaining a welcoming environment.

Previous leadership experience is required and candidates should be willing to train for a forklift license.

Qualifications

• Leadership experience in a retail or customer-facing environment.
• Experience training new team members and supporting scheduling rotas.
• Willingness to train for forklift license and act as a key holder.

Responsibilities

• Supervise daily store operations and guide team to deliver excellent customer service.
• Act as a key holder and oversee routine tasks and safety compliance.
• Fulfil orders and ensure the store is clean, presentable and welcoming.

Skills

Leadership

Customer service

Training

Scheduling

Key holder

Tools

Forklift operation

Job description

Wickes in the United Kingdom is seeking a Retail Supervisor on a 39-hour, permanent contract. You will supervise a team, act as a key holder, guide colleagues to deliver exceptional customer experience, and ensure the store operates smoothly, including fulfilling orders and maintaining a welcoming environment.

Previous leadership experience is required and candidates should be willing to train for a forklift license.