Retail Supervisor: Lead Service & Store Success

Screwfix; Ingatestone; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (33 with service)

Pension scheme (Kingfisher 14%)

Life cover

20% discount Screwfix & B&Q

Healthcare

Share save schemes

Training and development

Job summary

Screwfix is looking for a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You’ll supervise a small team, guide customers to the best products, and uphold high standards across cash handling, stock control and store audits.

Join a supportive, fun team with clear development paths and varied shift patterns designed to promote a healthy work-life balance. A competitive salary and extensive benefits are on offer.

Qualifications

• Supervisory or duty manager experience in a fast-paced environment.
• Excellent customer service with a sales angle.
• Inquisitive and eager to improve.

Responsibilities

• Lead in-store team, setting an example and guiding customers to the right products.
• Maintain store standards including cash reconciliations, queries, audit compliance and stock management.
• Work with the team to foster a positive, collaborative store environment.

Skills

Team supervision

Customer service

Sales focus

Problem solving

Flexible

Reliable

Job description

Screwfix is looking for a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You’ll supervise a small team, guide customers to the best products, and uphold high standards across cash handling, stock control and store audits.

Join a supportive, fun team with clear development paths and varied shift patterns designed to promote a healthy work-life balance. A competitive salary and extensive benefits are on offer.