Retail Supervisor | Lead Team, Great Benefits & Growth

Screwfix Direct Ltd.; Evesham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounts

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store customer service and stock management, ensuring smooth operations and a friendly shopping experience. You’ll host the team, guide customers to products, and uphold high standards across cash handling and audits.

The role offers training, varied shifts, and opportunities for career progression within a fast-paced retail environment. A strong focus on teamwork and guest satisfaction is essential.

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Excellent customer service skills with sales focus.
• Curious, ever-questioning and always improving.
• Passionate about our business.
• Friendly, flexible, reliable and hardworking.

Responsibilities

• Lead in-store as team host, guiding customers to the right products and setting a positive example.
• Maintain store standards, including cash reconciliations, customer queries, audit compliance and stock management.
• Join a team that takes pride in the store and works together with energy and fun.

Skills

Team leadership

Customer service

Sales orientation

Flexible

Reliable

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store customer service and stock management, ensuring smooth operations and a friendly shopping experience. You’ll host the team, guide customers to products, and uphold high standards across cash handling and audits.

The role offers training, varied shifts, and opportunities for career progression within a fast-paced retail environment. A strong focus on teamwork and guest satisfaction is essential.