Retail Supervisor: Lead Team, Delight Customers

Screwfix; Dacorum; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Annual leave up to 33 days

Pension scheme

Life cover

Discounts

Healthcare

Share save schemes

Training & development

Job summary

Screwfix is seeking a Retail Supervisor to lead a team in-store, delivering great customer service and guiding customers to the right products. You’ll play a key role in keeping standards high across cash reconciliations, queries, stock checks and audit compliance.

You’ll work with a friendly, flexible team with training and development, a competitive salary and generous leave. Enjoy staff discounts, pension, life cover, and opportunities to grow within our expanding network of Screwfix stores.

Qualifications

• Experienced supervisor or duty manager used to leading a small team in a fast-paced setting.
• Excellent customer service skills and ability to translate into sales.
• Curious, proactive problem solver focused on continuous improvement.
• Passionate about the business and customer experience.
• Friendly, flexible, reliable, honest and hardworking.

Responsibilities

• Host – lead in store, set an example of great service and guide customers to the right products.
• Maintain store standards from cash reconciliations to stock management and customer queries.
• Be part of a team that takes pride in the store, works together, and has fun.

Skills

Supervisor experience

Customer service

Curiosity & improvement

Passion for business

Job description

Screwfix is seeking a Retail Supervisor to lead a team in-store, delivering great customer service and guiding customers to the right products. You’ll play a key role in keeping standards high across cash reconciliations, queries, stock checks and audit compliance.

You’ll work with a friendly, flexible team with training and development, a competitive salary and generous leave. Enjoy staff discounts, pension, life cover, and opportunities to grow within our expanding network of Screwfix stores.