Retail Supervisor

Starbucks Coffee Company; Coventry; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading coffee retailer in Coventry is seeking a Supervisor to shape the leadership journey. The role offers flexible hours, requiring 16 hours a week with opportunities for more. Ideal candidates will have supervisory experience and be able to support management in running the store, driving sales, and delivering exceptional customer service. The position offers benefits including up to 28 days of holiday and a discount for team members.

Benefits

Up to 28 days holiday

Up to 30% discount

Excellent training

Sales incentives

Enhanced sick pay

Qualifications

• Supervisory experience in a fast-paced retail environment preferred.
• Understanding of retail Key Performance Indicators, including sales and service.
• Willingness to carry out piercing services (training provided).

Responsibilities

• Support management with day-to-day running of the store.
• Drive sales and deliver excellent customer service.
• Maintain stock levels and store appearance.

Skills

Supervisory or team leader experience within a fast‑paced high‑street retailer

Understanding of retail Key Performance Indicators

Ability to help others develop skills

Job description

Shape Your Leadership Journey - Become a Supervisor Today

Location: 24-28 Grosvenor Shopping Centre, Northfield, Northfield, West Midlands B31 2JU

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible

Salary: £13.00 per hour

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top‑notch service. We're all about personality, we aim to have fun, and we work hard to deliver that Superdrug feeling! Hard work? Absolutely. Rewarding? Always.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great. You'll be right there supporting the management team with the day‑to‑day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best to helping reduce shrinkage and till errors, you'll play a big part in helping the team hit targets and keep things running smoothly.

What You’ll Bring To The Role

• Supervisory or team leader experience within a fast‑paced high‑street retailer preferred
• Understanding of retail Key Performance Indicators, including sales, profit and service
• The ability to help others develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real‑time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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