Retail Store Supervisor / Team Leader

Mamas & Papas; Urmston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retailer in children's products is seeking a Store Supervisor for their location in Urmston, United Kingdom. The supervisor will lead a team of Sales Consultants, ensuring excellent customer service and achieving store results. Ideal candidates will have a background in retail supervision and a passion for creating memorable experiences for customers. The role requires working 40 hours across 5 days, including weekends.

Benefits

33 days holiday, increasing up to 40 with service

Company Bonus Schemes

Significant staff discounts

Subsidised health and critical illness cover

Supportive family-related leave policies

Qualifications

• Experience in a retail supervisor or senior sales assistant role.
• Ability to lead a team by example and support.
• Passion for delivering excellent customer experiences.

Responsibilities

• Lead a small team of Sales Consultants and work closely with store management.
• Achieve store results and provide incredible customer experiences.
• Participate in in-store events and consultations.

Skills

Retail supervisor background

Team leadership

Customer service experience

Job description

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

The Role of Store Supervisor

Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR / TEAM LEADER to be based at our beautiful Mamas & Papas Trafford Centre store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.

This Store Supervisor opportunity covering 40 hours per week, across 5 days, including either Saturdays, Sundays, or both.

If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.

No agencies please : We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Apply to chat through shifts that would work best for you

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world’s sustainable – one’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
• ....Oh, and a great bunch of people to work with too.

NB

All benefits subject to contracts and individual schemes criteria & terms.

We’re Award Winning!!

FINALISTS : 2024 - Retail Week "Happiest Retailer to Work For"

WINNERS : 2023 Retail Week "Best Retailer" under £250m

WINNERS : 2022 Retail Gazette - "Best Game Changer Retailer" under £500m