Retail Store Assistant

Cancer Research UK; Northern Ireland; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading charity organization in Northern Ireland is seeking a dedicated Retail Store Assistant to provide excellent customer service and support fundraising efforts. The successful candidate will work part-time in a busy retail environment, maintaining high shop standards and fostering community relationships. Opportunities for personal development and generous benefits are included. Apply now to make a difference!

Benefits

Generous salary and benefits package

Career development opportunities

Discounts and gym membership

Wellbeing support from the Retail Trust

Qualifications

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility in working on a rota basis.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve sales and fundraising targets.
• Assisting with maintaining shop standards.
• Creating relationships with your local community.
• Supporting fundraising events for your store.
• Taking keyholder responsibility.

Skills

Customer service understanding

Experience in busy customer service environment

Communication skills

Teamwork

Flexibility

Job description

Overview

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail Store Assistant

£1 2 . 21 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Armagh Shop

Contract: Permanent

Working hours: Part time 7.5 hours per week

Closing date: 28th September 2025 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found

Internal title: Shop Assistant

Eligibility: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About the role

At Cancer Research UK, we exist to beat cancer. We are looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK in your shop, helping the local community understand our brand and the work we do. You’ll be supported by colleagues who share a commitment to beating cancer.

You’ll be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, as retail teams cover the needs of stores by working on a rota basis. While flexibility is needed, we recognise you have a life outside of work too.

What will I gain?

We offer a generous salary and benefits package, opportunities for career and personal development, and high-quality tools and processes to enable you to do your job well. Our benefits include a substantial retirement plan, generous leave allowance, discounts, gym membership, and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications, but we won’t view them until we invite you for an interview. Please complete the work history section of the online application form to enable us to assess you quickly, fairly, and objectively.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please visit our website or contact us at [contact email].

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Our commitment

Our vision is to create a charity where everyone feels they belong, benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are under-represented.

We want every candidate to perform at their best throughout the application and employment process. Please inform us of any concerns or adjustments you might need and contact us as soon as possible.

We are unable to recruit anyone under 18 to protect health & safeguarding.