Retail - Store Advisor（Hopson）

ON RUNNING; City Of London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading athletic brand is seeking a Store Advisor to join their team. The ideal candidate will embody the brand’s values and provide exceptional customer service. Responsibilities include achieving store targets, leading community activities, and being the in-store expert on systems. Candidates should have a Bachelor’s degree or equivalent experience, strong interpersonal skills, and a commitment to customer satisfaction. Flexibility to work on weekends and holidays is required. If you're passionate about sports and delivering outstanding service, we want to hear from you.

Qualifications

• Entrepreneurial spirit and strong team player required.
• Bachelor's Degree preferred; experience may substitute.
• Strong interpersonal and communication skills essential.
• Resourceful problem-solver and out-of-the-box thinker.
• Strong performance in prior roles is a plus.
• Ability to greet customers in English is needed.
• Must be available to work weekends, evenings, and holidays.

Responsibilities

• Embodies and communicates brand values to customers.
• Provides exceptional service proactively.
• Leads community activities and events.
• Achieves store targets with the team.
• Acts as in-store troubleshooting expert for systems.
• Creates an inclusive environment for all customers.
• Maintains awareness of market trends and competitors.

Job description

In short We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.

Your Mission

• Continuously and passionately embody and communicate On's values and brand philosophy to customers
• Provide exceptional service to each and every customer in a proactive and positive way
• Be part of On's community activity and lead the event in the future
• Work together with Store Leader and team to achieve store target and retail performance
• Act as the in-store troubleshooting expert for On's store systems
• Create an inclusive experience by treating all customers with respect
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing

Your story

• We are looking for people with entrepreneurial and team spirit to join us
• Bachelor's Degree; the combination of experience and education will be considered
• A collaborative team player with strong interpersonal and communication skills
• An out-of-the-box thinker and resourceful problem-solver when faced with challenges
• Strong performer in previous roles
• Ability to greet customers in English
• Ability to work weekends, evenings and holidays as needed
• Enjoy your life with sport spirits