Retail Shift Leader — Lead, Coach & Deliver Great Service

Tesco PLC; Tamworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Tamworth is hiring a Shift Leader to oversee store operations. This role involves ensuring customer satisfaction, leading a team, and maintaining a safe, clean environment. Ideal candidates will have strong customer service and leadership skills, with the ability to motivate a diverse team. The company offers flexible hours, competitive pay starting at £14.76 per hour, plus additional benefits such as holiday pay, wellbeing services, and career development opportunities.

Benefits

20 days holiday plus additional personal days

10% discount with a colleague card

Access to wellbeing services

Pension scheme with matching contributions

Uniform provided

Qualifications

• Must be 18 or over to apply.
• Provide thoughtful customer service.
• Build strong relationships with colleagues.
• Clear communicator using various methods.
• Lead the store in the absence of your manager.
• Motivate and inspire your team.

Responsibilities

• Run duty shifts and coordinate team activities.
• Ensure customer satisfaction and store performance.
• Maintain safety protocols and a clean store.
• Guide colleagues and support management in tasks.

Skills

Customer service

Team leadership

Communication

Problem-solving

Flexibility

Job description

A leading retail company in Tamworth is hiring a Shift Leader to oversee store operations. This role involves ensuring customer satisfaction, leading a team, and maintaining a safe, clean environment. Ideal candidates will have strong customer service and leadership skills, with the ability to motivate a diverse team. The company offers flexible hours, competitive pay starting at £14.76 per hour, plus additional benefits such as holiday pay, wellbeing services, and career development opportunities.