Retail Shift Leader — Flexible Hours & Impact

Tesco UK; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Southampton is looking for a Shift Leader who will oversee daily store operations, ensuring exceptional customer service and supporting team dynamics. The ideal candidate will be responsible for coordinating shifts, leading by example, and driving store performance while being a vital link between customers and staff. This role requires strong leadership skills, a customer-first mentality, and the capability to motivate others in a fast-paced retail environment.

Benefits

Flexible working hours

Minimum guaranteed hours

Inclusive working environment

Qualifications

• 18 years or over to apply for this role.
• Ability to work in a fast-paced retail environment.
• Experience in a leadership position preferred.

Responsibilities

• Coordinate team shifts to maintain store operations.
• Ensure customer satisfaction and service excellence.
• Maintain a safe and clean store environment.
• Inspire and motivate colleagues to exceed performance standards.

Skills

Customer service

Team coordination

Decision making

Communication

Motivation

Job description

A leading retail company in Southampton is looking for a Shift Leader who will oversee daily store operations, ensuring exceptional customer service and supporting team dynamics. The ideal candidate will be responsible for coordinating shifts, leading by example, and driving store performance while being a vital link between customers and staff. This role requires strong leadership skills, a customer-first mentality, and the capability to motivate others in a fast-paced retail environment.