Retail Shift Leader | Flexible Hours & Growth

Tesco UK; Greater London; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK in London is seeking a Shift Lead to help deliver a great in-store experience. You will lead a store team during busy shifts, ensure smooth operations, and respond to daily customer needs with a can-do attitude.

Responsibilities include coaching colleagues, coordinating across store departments, and stepping in for the Manager when required. The role offers flexible hours with a guaranteed minimum weekly commitment and opportunities to grow within a large retailer.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Ability to communicate clearly with colleagues and management.
• Strong focus on delivering great customer service.
• Proven track record in retail with a customer-first mindset.

Responsibilities

• Leading the team to deliver a great in-store experience.
• Working across all areas of the store and with colleagues to handle daily queries.
• Building positive, inclusive relationships to support performance.
• Confidently leading the store in the Manager's absence.
• Coaching colleagues and modelling excellent service.

Skills

Team leadership

Communication

Customer service

Retail experience

Job description

Tesco UK in London is seeking a Shift Lead to help deliver a great in-store experience. You will lead a store team during busy shifts, ensure smooth operations, and respond to daily customer needs with a can-do attitude.

Responsibilities include coaching colleagues, coordinating across store departments, and stepping in for the Manager when required. The role offers flexible hours with a guaranteed minimum weekly commitment and opportunities to grow within a large retailer.