Retail Shift Leader - Flexible Hours & Team Coach

Tesco UK; Rochdale; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Inclusive culture

Job summary

Tesco UK in the United Kingdom is seeking a Shift Lead to manage daily in-store operations, lead a team across departments, and ensure excellent customer service. You will schedule shifts within the confirmed availability windows, mentor staff, and act as the manager's support in their absence while upholding inclusive standards.

The role emphasizes flexible working and building a positive, collaborative team culture, with a focus on meeting customers' needs and delivering a great shopping

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service.
• Clear communicator who keeps the team well informed.
• Build positive, inclusive relationships to support the team.

Responsibilities

• Lead the store team to deliver a great in-store experience.
• Coach colleagues, give feedback and foster excellent service.
• Act as the go-to person for day-to-day operational queries.
• Step in for the Manager when absent and make balanced decisions.

Skills

Leadership

Team management

Communication

Customer service

Job description

Tesco UK in the United Kingdom is seeking a Shift Lead to manage daily in-store operations, lead a team across departments, and ensure excellent customer service. You will schedule shifts within the confirmed availability windows, mentor staff, and act as the manager's support in their absence while upholding inclusive standards.

The role emphasizes flexible working and building a positive, collaborative team culture, with a focus on meeting customers' needs and delivering a great shopping