Retail Shift Leader | Flexible Hours & Growth

Tesco; Harlow; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance

Employee discounts

Pension plan

Life insurance

Cycle-to-work

Job summary

Tesco is hiring a Shift Lead to support a fast-paced store environment in the United Kingdom. You will lead the team, deliver great service, and act as the go-to person for day-to-day queries.

Contracted hours are guaranteed at a minimum of 16 hours per week with flexible shifts. Benefits include Colleague Clubcard discounts, wellbeing services, life cover, and a strong pension, plus opportunities to grow within the business.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service.
• Clear communicator using a variety of methods to keep the team informed.
• Natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great in-store experience for customers.
• Working across all areas of the store and with colleagues as the go-to person for day-to-day queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve customers and communities better.

Skills

Team leadership

Customer service

Clear communication

Job description

Tesco is hiring a Shift Lead to support a fast-paced store environment in the United Kingdom. You will lead the team, deliver great service, and act as the go-to person for day-to-day queries.

Contracted hours are guaranteed at a minimum of 16 hours per week with flexible shifts. Benefits include Colleague Clubcard discounts, wellbeing services, life cover, and a strong pension, plus opportunities to grow within the business.