Retail Shift Lead - Flexible Hours & Growth

Tesco UK; Glasgow; On-site; GBP 2,148,000 - 2,323,000; Part time

Benefits offered by this job

Flexible working

Disability Confident Leader

Job summary

Tesco UK is looking for a Shift Lead to guide a fast-paced store team and ensure excellent customer service in a dynamic retail environment. You will lead day-to-day operations, coach staff, and act as a visible leader across store areas.

The role supports flexible working and inclusivity, with a focus on delivering great experiences for customers. Applicants must be 18+ and able to work within weekly availability windows.

Qualifications

• Experience in team lead or management in a fast-paced retail environment.
• Strong customer service orientation and ability to lead by example.
• Clear communicator with ability to keep the team informed.

Responsibilities

• Lead the store team to deliver a great in-store customer experience.
• Work across all store areas and assist colleagues with day-to-day queries.
• Coach colleagues, give feedback, and model excellent service.
• Lead the store confidently in the Manager’s absence.
• Foster inclusive, positive working relationships and adapt to change.

Skills

Team leadership

Customer service

Communication

Job description

Tesco UK is looking for a Shift Lead to guide a fast-paced store team and ensure excellent customer service in a dynamic retail environment. You will lead day-to-day operations, coach staff, and act as a visible leader across store areas.

The role supports flexible working and inclusivity, with a focus on delivering great experiences for customers. Applicants must be 18+ and able to work within weekly availability windows.