Retail Shift Leader — Flexible Hours & Great Service

Tesco UK; Grays; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is seeking a Shift Lead to join our store team. You will lead in-store operations, support colleagues across departments, and ensure the best possible customer experience during your shifts.

Responsibilities include managing the team in the Manager's absence, handling day-to-day queries, and building inclusive relationships to help colleagues perform at their best. Roles require 18+ and a friendly, proactive leadership style.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer-service focus and ability to resolve issues quickly.
• Effective communication with team and store colleagues.

Responsibilities

• Lead the store in the Manager's absence.
• Be the go-to person for day-to-day operational queries.
• Build positive, inclusive relationships that support colleagues.

Skills

Team leadership

Customer service

Clear communication

Job description

Tesco UK is seeking a Shift Lead to join our store team. You will lead in-store operations, support colleagues across departments, and ensure the best possible customer experience during your shifts.

Responsibilities include managing the team in the Manager's absence, handling day-to-day queries, and building inclusive relationships to help colleagues perform at their best. Roles require 18+ and a friendly, proactive leadership style.