Retail Shift Leader – Drive Sales, Service & Team Growth

Iceland Foods Ltd; Burgess Hill; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

15% discount in all Iceland and The食品?

28 days holiday (including Bank HOLID

Christmas vouchers – increasing with -

Job summary

Iceland Foods Ltd in Burgess Hill is seeking a committed Shift Manager to join our growing team. You will support the management team to deliver consistent results and be the best place to shop and work.

You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. As Shift Manager you will lead on profit, service and people, ensuring great availability, delivering the daily plan, and upholding cash handling and digital service standards.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit: have a clear focus on delivering great availability for customers.
• Sell a £1 and save a £1 to help drive sales; deliver on all actions set by line manager.
• Engage, develop and retain great people; support Talking Shop Rep and team engagement; foster an inclusive culture; share knowledge for up-skilling.
• Do the right processes: complete actions from daily floor walk; provide excellent service; follow cash handling and security policies; support digital service via One Best Way.

Job description

Iceland Foods Ltd in Burgess Hill is seeking a committed Shift Manager to join our growing team. You will support the management team to deliver consistent results and be the best place to shop and work.

You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. As Shift Manager you will lead on profit, service and people, ensuring great availability, delivering the daily plan, and upholding cash handling and digital service standards.