Retail Shift Leader: Drive Sales, Lead Team

Iceland Foods Ltd; Rawmarsh; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Staff discount 15%

28 days holiday

Christmas vouchers

Refer a Friend

Healthcare plan

Grocery Aid

Career progression

Job summary

Iceland Foods Ltd in the United Kingdom is seeking a committed Shift Manager to join our growing team. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store, helping drive availability and sales.

Lead and develop colleagues, ensure great customer experience, and follow all cash handling and security policies. This role values teamwork, inclusivity, and action to improve store performance.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Deliver great availability for customers and drive sales through a proactive store approach.
• Lead and support the team to meet daily targets and customer service goals.
• Follow cash handling and security policies and processes.
• Contribute to a positive, inclusive culture and develop team capabilities.
• Represent Iceland Foods with a hands-on leadership style during shifts.

Skills

Retail management

Team leadership

Communication

Shift scheduling

Customer service

Job description

Iceland Foods Ltd in the United Kingdom is seeking a committed Shift Manager to join our growing team. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store, helping drive availability and sales.

Lead and develop colleagues, ensure great customer experience, and follow all cash handling and security policies. This role values teamwork, inclusivity, and action to improve store performance.