Retail Shift Leader: Grow Teams, Drive Sales

Iceland Foods Ltd; Craigavon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

15% discount in Iceland/The Food Wareh

28 days holiday including Bank Holiday

Christmas vouchers – length of service

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid support

Career pathways and progression

Inclusive work environment

Job summary

Iceland Foods Ltd in the United Kingdom is seeking a committed Shift Manager to support the management team and deliver consistent results in store operations. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Lead by example to maximise availability, coach colleagues, and follow cash handling, security, and One Best Way processes to ensure the best possible customer experience.

Qualifications

• Proven experience in a retail management or supervisory role.
• Excellent communication with colleagues to deliver tasks first time.
• Plan and organise shifts with the full team.
• Provide balanced feedback to improve performance.
• Lead on shift by being hands-on and motivating the team.

Responsibilities

• Maximise profit by ensuring great product availability.
• Drive sales through in-store promotions and 'one best way' execution.
• Deliver on actions set by line manager.
• Support Talking Shop Rep and team engagement.
• Foster inclusive culture and up-skill the team.
• Follow cash handling and security policies.
• Provide excellent digital service with consistent processes.
• Lead the team on shift with approachability and respect.

Skills

Retail management

Effective communication

Shift planning

Feedback & coaching

Hands-on leadership

Job description

Iceland Foods Ltd in the United Kingdom is seeking a committed Shift Manager to support the management team and deliver consistent results in store operations. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Lead by example to maximise availability, coach colleagues, and follow cash handling, security, and One Best Way processes to ensure the best possible customer experience.