Retail Shift Leader — Inspire Growth & Drive Sales

Iceland Foods Ltd; South Otterington; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

15% discount in stores

28 days holiday (including Bank Hols)

Christmas vouchers—length of service

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid support

Career progression opportunities

Supportive and inclusive work env.

Job summary

Iceland Foods Ltd in the United Kingdom is seeking a committed Shift Manager to join our growing team. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, helping drive availability and sales.

You will lead the team on shift, deliver actions from your line manager, and foster an inclusive culture while maintaining cash handling and security policies. Join us to help Iceland Foods be the best place to shop and work.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit by ensuring great availability for customers.
• Play an active role in your store to sell a £1 & save a £1 to drive sales.
• Deliver on all agreed actions set by your line manager.
• Proactively support and work with the Talking Shop Rep in your store.
• Support team engagement in your store.
• Play a part in creating an inclusive culture where everyone can be their best.
• Complete actions from daily floor walks focusing on customer experience.
• Follow cash handling and security policies & processes.
• Contribute to delivering the best digital service through One Best Way processes.
• Lead the team to deliver excellent customer service and store performance.

Skills

Retail management experience

Team communication

Shift planning

Feedback and coaching

Hands-on leadership

Job description

Iceland Foods Ltd in the United Kingdom is seeking a committed Shift Manager to join our growing team. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, helping drive availability and sales.

You will lead the team on shift, deliver actions from your line manager, and foster an inclusive culture while maintaining cash handling and security policies. Join us to help Iceland Foods be the best place to shop and work.