Retail Shift Leader: Elevate Service & Team Growth

Iceland Foods Ltd; Exeter; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Staff discount

Holiday entitlement

Christmas vouchers

Refer a friend

Savings schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Supportive environment

Job summary

Iceland Foods Ltd in the United Kingdom is seeking a committed Shift Manager to support the management team and deliver strong store performance. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

In this role you will maximise profit through great product availability, lead a team, and ensure excellent service. You will follow cash handling and security policies while developing colleagues and embracing an inclusive culture.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit by ensuring great availability for customers and driving sales.
• Engage, develop and retain great people through effective leadership and team development.
• Follow cash handling and security policies & processes; implement One Best Way procedures.
• Lead the team on shift to deliver outstanding store performance and customer service.

Skills

Retail management

Team leadership

Communication skills

Shift planning

Customer service orientation

Problem solving

Job description

Iceland Foods Ltd in the United Kingdom is seeking a committed Shift Manager to support the management team and deliver strong store performance. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

In this role you will maximise profit through great product availability, lead a team, and ensure excellent service. You will follow cash handling and security policies while developing colleagues and embracing an inclusive culture.